FREE LOCAL DELIVERY FOR ORDERS OVER HK $400 | FREE INTERNATIONAL SHIPPING FOR OVER HK $1,500

SHIPPING & RETURNS


PROCESS TIME

All of our products are freshly handmade in small batches, please allow 4-5 business days to process upon receipt of payments. 


SHIPPING

Door-to-door

We offer local non-trackable shipping via HK Post. Please take note of the following rates:

Purchase of HK$399 or below - HK $30

Purchase of HK $400 or above - Free of charge

Shipping rates will be automatically calculated at checkout. Local deliveries normally takes 2-3 business days, but may experience delays due to unforseeable circumstances. The Tappy Paws is not responsible for any lost packages. 


Pick-up


You may choose to pick up from our office on Tai Ping Shan Street, Sheung Wan. Please contact our team to make an appointment. 

 

EXCHANGE / RETURN

Please note that all sold items cannot be exchanged or returned.